How do I return my goods?
Exchanging an itemIf your product is faulty, or we sent you the wrong order by mistake， we’ll be happy to exchange or refund your purchase. We will cover the cost of your return and provide a pre-paid returns label.
If your product isn't faulty, only you changed your mind or it wasn’t what you were expecting, we’ll be happy to exchange or refund your purchase, but you need to cover the cost of your return.
Returning Items for Exchange:- Send your items back to us within 30 days of delivery for store credit.
- We will provide you with a prepaid return label, and process your Items for exchange within 5 business days of receiving your return.
- We will process your exchange or store credit as soon as you mail your item back to us.
Returning Items for Refund:- Send your items back to us within 30 days of delivery for a refund.
- We will process your refund within 5 business days of receiving your return.
All refunds are processed back to the original method of payment. If your card has expired or been canceled then the return will be issued as a store credit.
If you paid with a Credit Card or PayPal, the full amount of the returned items (minus the original shipping cost) will be refunded to your original account. If you paid with a Gift Card, your refund will be issued back to that gift card.
Only one return transaction per order will be accepted. Therefore, it is best to carefully examine all items received to ensure satisfaction before making a return of a portion of your order.