How long does it take to get my order?
International ShippingInternational Shipping rates vary based on package weight, shipping address and shipping method. Please allow 1 - 3 business days for order processing and 7-15 or 15-21 business days for delivery (depending on shipping method). Your international shipping options will appear on the Shipping Method page of checkout, based on your location.
Customs & import fees may apply to some international orders. These fees fluctuate by country and order value, and we have no influence or control over these types of fees. The customer is responsible for all customs and/or import fees. By law, we cannot lower the invoice value or send the order as a gift.
Delivery TimesNon-custom products：
The orders are shipped from our warehouse within 1-3 business days of the order being placed.
The shipment will arrive between 7-15 business days after the shipment date, depending on the availability of the carrier provider, and location.
Shipment delays may occur if the shipment requires Customs clearance or inspection in your country, or if there are transportation delays caused by the carrier service.
Made to Order（custom products）:
Everything we make is crafted with careful attention to detail. Unless otherwise stated in the product description, all our custom goods are made to order. Our current lead time is 5-40 days.
Please note that the above shipping times are based on average delivery times we are currently seeing and are not guaranteed.
COVID-19: Delays may occur due to the current health emergency situation.