Why doesn't the ZIP/Postal code match at checkout?
For all credit card orders, we use an Address Verification System (AVS). AVS compares the numeric part of the customer’s billing address and zip code or postal code to the information on file with the credit card issuer.
This can be related to a number of issues including:
- Using the wrong billing information at checkout.
- Your bank flagging your payment as a precautionary measure.
If you are seeing this happen, please contact your credit card issuer to resolve this. We are unable to accept payment unless AVS approves your payment.