1. Order process.
(1) upload a photo of your pet on the home page of the product
(2)Confirm the information to place an order
(3)Wait for the product
(4)Customer receives the leather carving products
2. Please try to choose a clear picture of the pattern without blocking or filtering, because it is hand-carved, the carving teacher is carved with the naked eye, so the clearer the picture made out of the finished product is better.
3. The production date of the carving: because it is hand-carved, dyed, sewn, often a long period of time. In addition to the same period will have a lot of orders needed to carve, so you place an order, the single period will be in 4-6 weeks or so of time.
4. On the return of the store no 7-day no-excuse return service, you placed an order can not be refunded, because we will be each customer's information requirements note pattern into the database, and under the good leather waiting for the production.